Open Government – Embargoed in Alberta

April 8, 2010 9:58 pm 22 comments

Is the Embargo dead?  Some say yes, clearly not everyone.  In the case of Lynda Steele and Global Edmonton, and the three minute violation of the Government of Alberta (GoA) Embargo of the Ted Morton, Minister of Finance and Enterprise, and the Budget 2010 press conference, I can understand the strict stance by the Public Affairs Bureau to enforce adherence to such an agreement.  Understanding and agreeing with the actions taken are two different things however.

Also, many probably know by now, this wasn’t entirely Lynda Steeles’ fault by the way, someone else is culpable within Global for the release of certain information.  Further, I like the folks over at CTV, and yet people should know they played a key role in this situation too.

By the way, in an Open Alberta, Ted Morton and his team would have been collaboratively and transparently working with citizens on the budget.  In an Open Alberta, we might be able to contribute to the budget directly via a wiki.  There’s less need for the work behind closed doors, big political announcement machine if we’ve all worked on the budget together and there has been lots of open discussion about priorities along the way.  However, that type of environment doesn’t sit well with people who like to have control.

I clearly understand what an Embargo is and the need for accountability in support of that agreement.  However, evidence continues to suggest that the GoA hierarchy, indeed many governments and bureaucracies are not ready for the current digital reality.  In Seattle, I listened to Douglas Shuler, of Evergreen College speak about “civic intelligence.”  The “command and control, vending machine” government model is ill-prepared for the social web, is ill-prepared for our collective “civic intelligence.”  The difference is how some are being proactive and how others are clinging onto the last few strands of the government processes established in the previous century.

Lynda Steele and Global Edmonton et al, are banished by the PAB for the rest of 2010.  Along the same lines of accountability, does that mean that Mack Male (@mastermaq) has been banned or had something more severe happen as a result of action taken by the Government of Alberta for a security breach of the Budget 2010 website a day before the Embargoed press conference?  Notwithstanding the fact that it was so simple to do, I’m not aware of anything happening there regarding that hack.  I’m not advocating that something should happen to Mack, just asking a question about an incident related to accountability on several levels and from different angles.

For example, how should we as Albertans hold the GoA accountable for their inability to secure “our” digital assets?  The argument offered by Bart Johnson, Director of Communications for Alberta Finance and Enterprise who said in an Edmonton Journal article, “It’s a concern that someone should be able to access a site that is secure, but I want to emphasize that all he got a look at were blank pages and placeholders.” Just because the pages were blank doesn’t alleviate the issue of poor GoA Internet security processes and the inequality of reactions to said breach.  At the risk of comparing apples and oranges to some degree, which infraction and reaction was worse?

What we really need to do is analyze how not only this government works, but how others do as well.  We as citizens need to tell decision- makers what we want from them.  Explain how we want information delivered to us or how we want to access that information from government or its agencies.  Explain to them that they need to get up to speed on the social web, integrate it into processes and commit to working side by side with us at more than just the odd stakeholder engagement town hall.

We need to explain that a $70M contract to one large vendor is actually moving away, some might say backwards, from an Open Government direction.  We need to ensure that Assistant Deputy Ministers, Deputy Ministers, Ministers, MLA’s, MP’s, Mayors, Councillors, and other government officials actually learn the difference between the social web, real-time web, and Web 2.0 and how to deploy in all situations as appropriate.

Experience suggests that much of the decision-making, elected official hierarchy is passing judgement in the dark on this issue.  Not just in our province at all three levels of government, but in other provinces and countries for that matter.  In addition to our work performed inside government, the signs are all around us.  Only a few decision-makers show up for ChangeCamp Edmonton, Social Media for Government Conference only had Mayor Glenn Taylor participate, Open Gov West had a few elected officials in the room for opening statements and announcements, but the majority moved on pretty quickly and didn’t attend the panel discussions or breakout sessions.  This is a continuing trend and it needs to change for countless reasons.

Below is a series of images drawn by public servants about their perception of their work environment as it relates to the use of social media, you can draw your own conclusions about how they feel…

Updated August 21, 2010

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  • sarahschacht

    Hi Walter, I just wanted to clarify one thing about OGW. We actually had more than a few electeds that stuck around all day on the 26th and on the 27th.

    I'm not really the type of conference organizer to point out electeds unless they're speaking at the event. I was happy to have them blend in with no pressure, observe, and get a good feel for the topics at hand.

  • http://twitter.com/TricommStrategy Carla Howatt, Owner

    Excellent points Walter, glad you decided to share :)

  • http://twitter.com/fusedlogic Walter Schwabe

    Hi Sarah, I agree there were “electeds” there, I was sure to say that. I guess I was saying in general there needs to be more across the board participate…and that's a great point re the fact that some were blending in, especially to a foreigner like me I was looking for those folks who were publicly announced not being a local and all…

    I continue as before to say you did a great job and certainly much better attended in this way than other events I mentioned…thanks for reading and commenting.

  • http://twitter.com/fusedlogic Walter Schwabe

    Thank-you very much for reading and for your comments Carla.

  • http://www.daveberta.ca/ daveberta

    Hi Walter – I'm confused about your reference to @mastermaq discovering the 2010 Budget website. The budget website was live (without any budget documents) the day before the budget. As far as I am aware, all that Mack did was type in a url into his browser (not exactly a sophisticated 'hack'). It seems a bit non sequitur to the Global Edmonton embargo issue (as they were given access to the actual budget documents and had agreed to respect the embargo).
    - Dave

  • http://twitter.com/eadnams Evan Adnams

    From Mack's blog:
    “Seems logical that the 2010 budget would be at http://budget2010.alberta.ca. So I tried that URL, and was prompted with a login screen. First thing that came to mind was “administrator” and “password”….”This is what is known as “security through obscurity”. It’s not really secure, it’s just hidden. “

    The whole hoopla was that it wasn't remotely live at that point, but had horrible obscurity security

    The Journal wrote about it: http://www.edmontonjournal.com/news/security+gi…

    “An Edmonton blogger unexpectedly gained access to the Alberta government's 2010 budget website the night before the budget was revealed Tuesday afternoon.”

  • http://twitter.com/fusedlogic Walter Schwabe

    Dave, thanks for reading and commenting. I completely agree with you that “all of the steps” taken were not as you say, a “sophisticated hack,” regardless of sophistication, it was a security breach that in this case, was blogged about and written about in the EJ. The point is, the GoA was certainly at fault, Mack played a key role and their reaction was essentially nothing other than to say “it was a concern.” The Embargo enforcement is another form of “security breach.” Granted there are some specific rules that the PAB can fall back on. The “only” reason it was brought up in this case was it happened to be about the exact same Minister, announcement and information.

  • http://twitter.com/CommonSenseSoc Common Sense

    Great post on bringing some reality back into life, Walter. I too, understand the need and respect for the Embargo. As someone mentioned in Twitter yesterday, protecting financial data within the investor marketplace is critical, and leaked information can be used by those who “know”. There has to be rules, of that there is no question. But just as there are “laws”, one of the major elements within what laws are supposed to represent, is the concept of “justice”. Justice is supposed to temper the letter of the law, with the reality of the situation.

    Had this been leaked an hour before it was, then its possible there could have been market chaos. I read the Government's sanction letter, and we are talking about a window of 3 minutes. There is also a mention of several other “violations”, so this seems to be retribution of a cumulative nature. Not knowing those previous events makes it much more difficult to really come to an informed decision if the action take was fair, or not.

    With that said, combined with the events that Mack did, I would have to suggest that the Government was potentially a lot more irresponsible than Lynda was. One simply must love the politics of politics. If events like this don't show how badly the “politics” needs to be cleaned up, then I'm not sure what does. A picture is worth a thousand words, they say. In this case, it seems like four hundred thousand words are being said.

  • http://twitter.com/fusedlogic Walter Schwabe

    Common Sense, thanks for reading and commenting.

  • Name Lee Funke

    Walter,

    As the Managing Director of the PAB, I agree with your point on the emergence and importance of social media tools. The government must continue in our efforts to incorporate new communications technology in getting our message out and engaging citizens. That’s the direction we are heading.

    I would like to point out though that my decision to penalize Global Edmonton regarding the embargo breach imposed for the provincial budget does not have any bearing on Government attitudes toward social media. Nor should it be seen as a government restricting information to the general public.

    In this case, the issue is straight forward. Embargos are imposed to allow media greater access to sensitive and detailed information that has potential implications far beyond the legislature. This access allows media the opportunity to gain a better understanding of a particular issue or announcement by government. In return for this privileged access, media sign an agreement to not release any of the information they obtain before a specific time.

    Global Edmonton is not the first nor only media outlet to stumble over an embargo. A similar evetn occured with the CBC a few years ago and just this week the budget embargo in Saskatchewan was also breached http://tiny.cc/9emdj . The purpose of a sanction is to underline to all media – both MSM and social media – how critical it is that they pay attention to the commitment they make when they agree to obtain confidential information ahead of the rest of the public.

    We have absolutely no doubt that Global’s employee would not have breached the embargo intentionally. In addition, the fact that it was a tweet or three is also irrelevant. Sensitive materials were released before the embargo was lifted and it is on that principal the sanction has been imposed.

    As to Government 2.0, it is an evolution, not a revolution. We’ve applied social media tools in our policy development process in fantastic ways – see, Inspiring Ed for just one example – and you can expect to see more as we learn from our experiences.

    Lee Funke
    Managing Director
    Public Affairs Bureau

  • http://www.daveberta.ca/ daveberta

    Thanks for the clarification, Evan. I wasn't aware of that detail. Agreed, that is horrible obscurity security.

    Walter, I understand your points, but still don't believe that it is germane to the Lynda Steele incident (though it does highlight that our government still has a way to go before fully entering the world of web 2.0).

    Cheers,
    Dave

  • http://twitter.com/fusedlogic Walter Schwabe

    Lee, first it's fantastic to have the Exec Dir of PAB reaching out to comment officially. Thank-you for participating in this conversation and I hope that it continues across the board. I'm aware of the CBC 3-hour violation and remember that happening. Some have questioned the validity of the “3-minutes” elsewhere such as within the comments on daveberta.ca http://bit.ly/bxn4b2

    Regarding Gov 2.0 and using social media tools as part of an expansion of direct communications channels. As in the great example you cite, Inspiring Education (in my opinion) is a partial step and not precisely an example of an “Open Government” or government operating as an open platform as I understand the subject. That however is a discussion I would be happy to continue as would many others, and I've also blogged about it extensively here.

    Also, I believe it's only an “evolution, not a revolution” when the powers that be are openly collaborating across the entire enterprise I think you'd agree, we're not there yet…there again that's a matter of interpretation.

    Having said that, your participation here today is a welcomed “evolution” and certainly suggests that things may be heading in the right direction, which is why I was happy to see you take on your new appointment…

    Once again thanks for reading and commenting,
    Walter

  • Myron

    Just wondering where one gets these sketches from government workers?

    And why dont you go further into what you think CTV did?

    Tough to complain about accountability when you cant even do it on your own blog.

  • Phil

    I believe they are from flickr, and in the public domain from one of many events in that stream: http://www.flickr.com/photos/fusedlogic/sets/72…

    and from what I understand from common knowledge, CTV was the one to report Lynda's Tweets were 3 minutes early.

  • Myron

    Thanks Phil. And these were Government of Alberta workers?

    Also, do you have any links to this “common knowledge”? Doesn't seem that common to me.

  • Phil

    The post says they are public servants, thats all I know.

    Maybe its less common to some depending on the circles they move in.

  • http://twitter.com/Sirthinks John Winslow

    Lee, I don't think the whole point of the article was the accidental slip, albeit only 3 minutes early (by the way, how would that possibly affect the markets? The phone calls to set the market in motion would take longer than that.), by Linda Steele, who received them from someone else who thought the assembly was already in session, but more about the inequality of the response from government.

    As Walter clearly stated, we don't advocate anything should be done to Mack Male for his innocent, though illegal attempt to access a government website. However, it seems NOTHING has been or will be done about the breach in security that made such access possible. At least we haven't heard of anything being done, through media or SMS alike. Was the webmaster taken to task? Was his/her access to the government databases suspended for 2010?

    Afterall, his actions, or inaction, could have resulted in much more serious repercussions than Linda's absolutely unintential breach of the embargo. What if data had been uploaded? A stupid mistake of leaving the default username and password in place WOULD HAVE LED TO MASSIVE DISRUPTION to the markets. It would have been far more damaging than a 3 minute slip.

    This whole episode smacks of double-standard, and punishment based on the perpetrator of an offense rather than the severity, or potential severity of the offense.

  • http://twitter.com/Sirthinks John Winslow

    Dave: Read the Journal Article. When Mack discovered the site, innocently enough, he was presented with a prompt for username and password. He proceeded to enter the default values. The default values allowed him to access the page proper. Indeed, there was nothing there. What if there had been something there?

    The question I have to ask myself is this: You come to my house. You knock on the door and I am not at home. You try the door and it is locked. Do you then look around to see if I have a key hidden under the mat or in the mailbox? If you find a key, do you let yourself into my house?

    What Mack should have done upon innocently finding the page, and being prompted for a password, was leave the site.

    Now I will throw you a bone. Anyone of us might have tried the same thing. We are, afterall, inquisitive beings who, upon being faced with a locked door, might just try the knob. That doesn't excuse the utter stupidity of the government employed or contracted webmaster who made such a glaring breach of security.

  • http://twitter.com/Sirthinks John Winslow

    Walter, in response to your first question: Is the embargo dead?, I can only say, it should be. What is open government if the media, or SM, is kept in the dark? The answer: Same old same old!

  • http://twitter.com/fusedlogic Walter Schwabe

    Hi Myron, thanks for your comments and thanks Phil, you put out the information before I had a chance…

  • http://twitter.com/fusedlogic Walter Schwabe

    John, thanks for the comments and discussion, it's interesting on several levels…

  • http://twitter.com/FACLC FACLC

    “Below is a series of images drawn by public servants”

    I assume this is a typo and means “drawn by preschool children of public servants”.

    Either that or “drawn by public servants when they're home on their own time and not drawing a salary that comes from my paycheque”.